Eliminating CYA: A New Management Paradigm

In my opinion, there are few things that will make the life of a business owner or manager more miserable than what you are about to read in this article. The president of a small business wears many hats dealing with personnel, financials, sales, production and numerous other parts of the company.

As a turn-around consultant, I cannot tell you how many times I have had business principals say, “I just cannot keep my head above water. If it’s not people then it’s customers and if it’s not customers then it’s sales or some other problem coming from left field. It just never seems to end.” All roads lead to the top. And as the company’s leader goes, so goes the company. That’s the way it is.

So if the top leader is over-stressed then it trickles down to all parts of the company. It is in the company’s best interest that the head man or woman is under control, manages stress and performs at a high level.  The following is one of the biggest problems I’ve encountered most while dealing with small companies and it makes managers nuts. So let’s look at the problem and a different way of addressing it.More...